Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month

Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.

The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.

For more information, visit this thread.
Community Articles: What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now and spark the next big discussion!

Can't add discount items to sales order - Started today

edited Dec 3, 2019 2:58PM in General 1 comment

The following error started this morning.
On computers  running Microsoft Windows XP, when users try to add discount items or a subtotal  to a sales order, when they click add to add it to the item list, it will not let them add it.  There is an error in the bottom left-hand corner of the browser.  The details of the error are:
Message: 'length' is null or not an object
Line: 1
Char: 40986
Code: 0
URI: https://system.netsuite.com/javascript/NLUtil.jsp__NS_VER=2010.1.0&locale=en_US.nlqs
This just started this morning.  I’ve had users reboot, clear cache, update their Internet Explorer to the latest version o f IE.  I’ve also tried it on Chrome and Firefox and get the same problem.  On a PC that was doing it, I logged in as a different user – one with full admin rights and still had the problem.  This does not happen on a PC that is running Windows 7.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders