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Sales by Customer/Item Summary = No Data

edited Dec 3, 2019 2:58PM in General 4 comments

When I attempt to run the reports 'Sales by Customer Summary' or 'Sales by Item Summary' from my role, I receive the following message:

No Data Available
There is no data available for the date/period range selected.
Please select a different date/period range or click Help to read more about this report.



Using the same date/period range I can run 'Sales by Customer Detail' and 'Sales by Item Detail' and receive the full expected results.

One of my coworkers can run the Sales by Customer/Item Summary reports from his role using the same date/period range and receive full expected results.

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