megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Case # 1180931 Causing Major Grief

edited Dec 3, 2019 2:57PM in General 2 comments

Hi,

We are using Onsite POS for our 50+ Locations, Retail on the cloud is awesome.

However for some strange reason an update recently made to Netsuite has caused something that was working to now stop working.

Most unfortunately for us (and our staff & customers) it is affecting one of the #1 items we sell (worth upwards of $200,000 alone per year for us) which is Gift Cards. To the extend we can no longer transact them at all.

The problem is detailed in case #1180931 'Custom field is not coming through in web services.'

There is a workaround but it poses an unacceptable security risk.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders