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IP Address does not match any of the IP Address rules specified for this entity

edited Dec 3, 2019 2:58PM in General 5 comments

Hi,

Our accountant said he cannot login to NetSuite anymore:

"Invalid login. IP Address does not match any of the IP Address rules specified for this entity."

He is defined as vendor, not an employee. There is no IP restriction box under the Access tab for vendors. There is no place to enter an IP number for the entity either.  Is it hidden somewhere?

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