Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Promotion Code issues
Is anyone else having issues with promotion codes?
We are using web services and create an estimate. update it with a promotion code and get the estimate back. We see the discount applied to the estimate.
Then if we initialize the estimate to a sales order and save the sales order we are getting 1 of 3 things happening:
1) We get an error message of: USER_ERROR Non-zero, non-posting discounts/markups must be applied to a non-zero total.
[this only occurs when the order has an assembly item and service items where the service items are not applied to the promotion code]
0