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Different abilities in same role

edited Dec 3, 2019 2:56PM in General 3 comments

I recently updated all of our custom roles to improve segregation of duties.  I have an AP Specialist Role that 3 people on my team have and 2 of them have the exact same abilities to perform tasks, view, etc. in NetSuite, however one of them cannot view the same thing as the others. 

Similarly, I have an AR Specialist role where one person can edit non-GL changes in closed periods but the other cannot. 

Everyone is using FireFox.  I don't understand why people with the exact same role have different abilities!

Anyone else having this problem?  We filed a case with support but I don't have the case number because the person that filed it is out.

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