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HELP - consolidated payment overview and email templates
I am a little confused with the consolidated payment overview. In the Help Section in Netsuite it explains:
Consolidated Balance Fields
To help you track the consolidated balance for a customer-subcustomer hierarchy, when you enable this feature, the following consolidated balance fields are shown on the Financial subtab of customer records:
Consolidated Balance - the total of all open invoices for the entire customer-subcustomer hierarchy.
Overdue - shows the total overdue balance for all customers and subcustomers in the hierarchy - Here is where I am getting confused as this section always shows zero balance except when there is no children then the amount is the same under Consolidated and Overdue.
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