megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

HELP - consolidated payment overview and email templates

edited Dec 3, 2019 2:55PM in General 2 comments

I am a little confused with the consolidated payment overview. In the Help Section in Netsuite it explains:

Consolidated Balance Fields
To help you track the consolidated balance for a customer-subcustomer hierarchy, when you enable this feature, the following consolidated balance fields are shown on the Financial subtab of customer records:

Consolidated Balance - the total of all open invoices for the entire customer-subcustomer hierarchy.

Overdue - shows the total overdue balance for all customers and subcustomers in the hierarchy  - Here is where I am getting confused as this section always shows zero balance except when there is no children then the amount is the same under Consolidated and Overdue.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders