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Saved search message results in ERROR: Field Not Found

edited Dec 3, 2019 2:53PM in General 2 comments

I've got a saved search on a custom record and I'm using the Email > Customize Message tab. 

I've added several fields (using the drop-down box) from the results of the search (the search itself runs fine) to the email but when the email arrives in my inbox the field values are all ERROR: Field Not Found.

What am I doing wrong? 

PS: I notice that the field names look a bit strange.  Like this {AFN_Item_NAME} instead of the usual {item_name}.

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