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Can't submit return authorization from my account
Hello all,
I've had a couple of customers contact me with recent NS problems involving the customer center and return authorizations.
there is a bug in the NS code that prevents you from submitting an RA if you have the search portlet showing on your site.
the issue number (for your votes :-) is 197287
Basically the problem is that NS does some sort of validation looking for the form like document.forms[0]... but if you have the search portlet showing the search form is the 0th form not the RA form. It's fairly easy to fix this by setting up some tags to remove the search portlet in the my account.
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