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Shipping Message Changed - Seriously?

edited Dec 3, 2019 2:53PM in General 1 comment

Hello Netsuite,

Want feedback from your users?

Okay, here's one...

Little changes that we are completely unaware of when you do an upgrade.

We just found that instead of our shipping cart saying CLICK HERE TO CALCULATE SHIPPING like it has for 5 years it suddenly was reading (for more than a week due to the change Netsuite made) "A shipping estimate is not available based on the information you provided".

This is really annoying - why would Netsuite change the message that we customized?  It's like we have to hunt for changes every time Netsuite makes an upgrade.

Not Happy.

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