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Unexpected Error using CASE WHEN formula on custom Date/Time field

edited Dec 3, 2019 2:53PM in General 1 comment

Hey all,

Wondering if anyone else has experienced this?

I'm trying to do a VERY simple CASE WHEN formula as a result on a transaction search.  Criteria:
Type = SO
Main Line = T

Result:
Formula (text) CASE WHEN ({custbodya}-{custbodyb})>0 THEN '2' ELSE '1' END

{custbodya} and {custbodyb} are BOTH custom date/time fields.

I end up getting an unexpected error, yet:

1.  When I do this with standard NS fields (on a case record, etc.), I get no error
2.  The simple arithmetic of {custbodya}-{custbodyb} in its own formula DOES work.  It only fails when the arithmetic is combined with the CASE WHEN.

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