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Help Center Search broken?

edited Dec 3, 2019 2:52PM in General 3 comments

So I just tried to search for Subcustomer in the NetSuite help center.  The page appeared in the dropdown under the search box.  I clicked it.  I got the message "No results for 'Subcustomer'".

Tried the same process for "Customer" "Invoice" and "Sales Order" - same result each time.  Tried with IE9 and FF4 on Windows Vista Business.  This has happened before.  Anyone else experiencing this?  I can access help topics through the tree view but the search is just coming up blank. :h_a_w:

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