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Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Handling Tax Code Resets
I wonder if anyone can work out what's causing this:
As we sell food, the rules on VAT/Tax on delivery are complicated. Our default tax codes for Shipping and Handling are 'Z' (non-vatable).
I then have a script that works on every order to split the total shipping charge proportionally between Shipping and Handling (total paid by customer remains the same) and change the VAT code on the Handling element to 'S' (taxable).
It all works fine.
However, when we bill the sales order, either as a cash sale, or invoice, the Handling Tax Code reverts to 'Z' (although the actual charges stay the same). This is resulting in us undercharging customers as no VAT is being applied to a small portion of their shipping.
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