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Browser-Specific Error - Customer Impact
Something changed between 4/6/2012 and 6/6/2012 to introduce a page error for Internet Explorer users.
Customers are now unable to submit online sales orders after being able to do so up to at least the 4/6/2012.
The error is reported as a Syntax error in NLUtil.jsp
Ref:
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Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Win64; x64; Trident/5.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
Timestamp: Thu, 12 Jul 2012 05:18:02 UTC
Message: Syntax error
Line: 1
Char: 115156
Code: 0
URI: https://system.netsuite.com/javascript/NLUtil.jsp__NS_VER=2012.1.0.123&locale=en_AU.nlqs
Message: Syntax error
Line: 1