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Kit Items not passing to Metapack (Webservices)

edited Dec 3, 2019 2:50PM in General 2 comments

Hi Guys

I am posting on the off chance that someone may be able to help or have an idea how to fix this problem.

We use Metapack in the UK for our dispatches. NS passes Pending Fulfilment sales orders info to metapack via webservices (including inventory line items sold) so that we can print shipping labels. Then at the end of the day all shipments processed are updated in NS by Metapack to pending billing.

We seem to be having an issue where orders that contain Kit items are not being passed into Metapack (I.e. when we search for the order in Metapack it simply doesn't exist).

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