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"new passwords don't match" error thrown when updating customer

edited Dec 3, 2019 2:46PM in General

I am getting an error "new passwords don't match" when I go in and edit certain customers.  Each of the customer records that are throwing the error are those with access granted to custoemr center and our web store.  NS support said it was an issue with my google chrome password manager.  They suggested turning it off (which sucks because I cannot remember all the different passwords I use during a normal day) or try a different (spell that inferior) browser. 

The really odd thing is it just starting happening today.  Another really weird thing is one of my employees also uses Chrome and has password manager turned on and he is not throwing errors even when trying to edit the same customers that were giving me the error.

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