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Email is not sending to vendor after approval of PO in 2014.2v Preview Account

edited Dec 3, 2019 2:46PM in General 2 comments

Hi,

Can anyone please help me on this?

We are maintaining multi-level approval process for PO by using WF. The Approve and Reject operation will be performed by following scenarios

1. User can approve PO by using WF approve and reject button on UI.
2. Also user can approve PO via email. Here we are sending approval request email to corresponding approver with approve and reject link.

Approve and Reject link sourced with suitelet external URL. On click of Approve or Reject link suitelet will get called, from suitelet we are triggering approval action by using nlapiTriggerWorkflow API.

It is working fine in our production account.

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