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Customers cannot make payments in the My Account area of the Web Store

edited Dec 3, 2019 2:45PM in General 2 comments

We have received a few calls from customers who said they are unable to make payments in the My Account area of the Web Store.

I've tried to make payments in the My Account areas of two different NetSuite accounts with the same results.

When I click the submit button, absolutely nothing happens. I have tried the Submit, Submit and Print, and Submit and Email buttons without success. The only time I get any feedback when trying to submit a payment is if I remove all the credit card info, but then I only receive a general error.

Has anyone else had any issues with this since the 2014.2 upgrade?

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