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Restricting fields from view for a particular role

edited Dec 3, 2019 2:45PM in General 3 comments

We use NetSuite to assign cases to our IT group.  We have a Help Center Case Entry form for the Employee Center role, and a different Case Entry form for a Case Admin role.  Ideally, we would like to use a single form, but hide certain fields for the employee center role.

For example, we want the Case Administrator to be able to assign a programmer to a case, but we don't want the Employee Center role to have that functionality.  Can this be done in a single form rather than having a different form for each role?

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