megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Customer Center Role - Invoice Sales Order turned out to be showing as Cash Sale

edited Dec 3, 2019 2:44PM in General 1 comment

When configure customer center role, for the Transaction Forms for sales order, only forms available for me to configure is Sales Order (External) type. None of the regularly used sales order forms are available for me to assign to a customer role.

I picked a external sales order default form "Standard Online Order - Invoice", customized it. Customer is able to see that form and create a sales order using that form However, even though this order is Invoice type, when I login to backend and trying to edit this sales order created from customer center, it is showing under a Cash sale form that I customized for internal use (I have one invoice type of sales order form, one cash sale type of sales order form, the cash sale form is a preferred default one).

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders