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UserId is currently locked out

edited Dec 3, 2019 2:44PM in General

In our Sandbox account, we are currently getting an error whenever we try to create a new item fulfillment from a sales order. The error says:

 'The UserId is currently locked out, please try again in 5 minutes.' 


Is anyone else getting this error? It occurs before the page actually submits, which makes me think it's in a client-side custom script, but I've checked and confirmed that it isn't from any of my scripts, nor the scripts of any bundles. It's happening on multiple accounts, and those accounts are able to move around Netsuite and do everything else normally. You would think that if that account were actually locked out, they wouldn't be able to do anything in NS at all.

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