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Tasks are being re-opened by Suitelet

edited Dec 3, 2019 2:44PM in General 3 comments

We have an issue where some Completed tasks are being changed to Not Started by Script (Suitelet).  A ticket was opened with NetSuite regarding this and they said that it is a locked script and is asking our process to close tasks.  We do not have a process regarding closing tasks.  How can we determine which script re-opened the ticket and has anyone else seen this happen?

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