Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
SuiteWorld | October 25–28, 2026 | Las Vegas Where our community gets ready for what’s next!
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
Total insured value amount cannot exceed total customs value amount
When trying to ship a 10 of a specific kit to Canada I receive no error. Once I try to order 50 I receive the following error "Could not calculate cost for selected real time rate. Total insured value amount cannot exceed total customs value amount"
This only happens with one specific kit that I have found so far. The kit uses a custom package that has a maximum of 10 per package. I get by pass this by not selecting the insured packages in the shipping tab but we need to insure every package and the customers have to be able to order this product. The package shows a declared value of $890.00 which is correct, each item cost $89.00.
0