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Custom Fields refer to Source Transaction

edited Dec 3, 2019 2:43PM in General

I have a simple workflow related to transaction processing and found that my workflow fails for transactions that were created from another source (such as creating a credit memo from an invoice).

My custom field is a drop down menu that highlights which part of the review process we are in such as Pending Review the first state.. The default value is built into the custom transaction body field but ignores its settings when created from another doc.

I filed a case but not hopeful.

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