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Why are we just now hearing about this?

edited Dec 3, 2019 2:43PM in General 3 comments

When I logged in this morning I was presented the following admin message:

Dear NetSuite Customer,



From Friday May 27 at 2:30 pm through Saturday May 28 at 12:00 noon Pacific Time, transactional emails generated from the NetSuite Service may have mistakenly included item fields not intended to be displayed in these emails. NetSuite engineering identified and resolved the problem promptly with a code fix. If you store information on your item record that you don't normally include in these emails we recommend you review transaction emails sent during that time to determine whether you were impacted.
If you require assistance, please contact NetSuite Customer Support.

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