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Help Center Stops Responding

edited Dec 3, 2019 2:43PM in General 5 comments

Been trying to dig through the help while working on several projects, and this has been killing our productivity.

Whether simply browsing the Help Center's navigation pane or actually trying to search, the page stops responding and sometimes completely crashes, taking the tab or window it was launched from with it. We've had this happen on multiple computers in both Chrome and Firefox. As far as anyone knows, it's just been this week. Yesterday was terrible to the point of getting nothing done, but I was dismayed to find it continuing today.

This has been in the sandbox so far. Haven't reproduced from the production instance yet, but I have no reason to be working from there right now.

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