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Sandbox Refresh Issues?

edited Dec 3, 2019 2:43PM in General

Hi all,

We've just been hit with the new 'sandbox refresh status = delayed' (see https://netsuite.custhelp.com/app/answers/detail/a_id/51284/kw/sandbox%20delayed). Has anyone faced this yet? We've obviously escalated via support and our AM, but don't have any sense of ETA. With our sandbox totally down we have an idle dev-team. Any advice/insights?

Thanks!

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