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Payment File Administration appears to be stuck in Queued status (2017.1 issue?)

edited Dec 3, 2019 2:42PM in General 1 comment

Hi, we were upgraded to 2017.1 on the weekend and now we have issues with payment file administration. Since the update, when we attempt to make bulk payment entry in exactly same manner as we have previously, the Status will not go past QUEUED which is preventing urgent accounts payable payments to be processed. Are any other users experiencing the same issue? We have logged a support case, but no outcome as yet.

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