megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Changes with Discount Items and Sales Tax logic

edited Dec 3, 2019 2:42PM in General

Did NetSuite update functionality in July in regards to applying sales tax to discounted sales orders? We have several discount codes that are used to give free products to clients. Through 6/30/2017, the codes worked perfectly - if a customer applied the code to their order, they did not have to pay for the item. After June of this year, we received calls from several people trying to place a free order, stating that the system was trying to charge them tax.

I've also noticed that a few of our entry forms have changed (subtabs have moved around) and as the only system admin, I haven't changed any forms.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

This Week's Leaders

This Month's Leaders

All Time Leaders