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Update made all records "Other Names" - unknown cause, rollout HALTED.

edited Dec 3, 2019 12:36PM in Account Administration 2 comments

We just had our go-live for NetSuite this past week (Oct 6). After 3 days of relatively smooth operation, we are now at a dead stop in our implementation due to some corruption in our NetSuite data.

On Wed, Oct 8 I performed several lightweight CSV imports to populate some final fields:
[LIST]
[*]Primary Contact
[*]One custom field (populated based on the Internal ID as a lookup to a custom list)
[*]Partner Company (linked on ExternalID)
[*]Addtional Contacts with Company linked by ExternalID (intended for some hand-entered Other Names entities)
[/LIST]

All seemed well. Then, it all hit the fan Friday Oct 10.

[LIST]

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