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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Payroll Check Reversal
I am trying to reverse a paycheck. I go to the paycheck, click on reverse and save. When I try to commit the reversal, I get the error message "Another payroll was committed since the last time this payroll was calculated. Please calculate taxes on this payroll before committing it." So I click on "calculate". Then try "commit" again -- and I keep getting the same error message. I've tried deleting the reversal and starting all over again only to get the same error. I have no other payrolls started. What can be the problem?
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