Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.

Problem with external lead forms on a custom record.

edited Jan 8, 2020 3:44AM in SuiteCloud / Customization 1 comment

Okay - this is kinda difficult to explain. 

Background.

I have a custom record that links to cases via the field case.  So if your in a case - you see a tab case surveys and the survey pertaining to that case is there.

Now.  Upto a few days ago (or I could have sworn) I used to use NLCASENUMBER in the survey URL.  eg. this url.

https://forms.netsuite.com/app/site/crm/externalcustrecordpage.nl?compid=ACCT88119&formid=22&h=8c9b43ed1126defd2d00&custrecord153=Implementation%20Survey&custrecord152=40403

Where case number is 40403.

Now - when this form got submitted it used to submit to case number 40403.   Now - if you click on the above link the case number flips to another case number - case 40391.  (Please dont submit - its a live site).

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders