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Inactivate a Case Status field

edited Jan 8, 2020 3:42AM in SuiteCloud / Customization 3 comments

Hello,

I need to inactivate one of the Status fields within the status list used on CASE forms.

When I go to SetUp > Support > ase Statuses. This give be the 'Case Status List'. From here I Edit the Escalated status (as this is the one I want to incactivate). But there is no option for me to set the Inactive field to Yes.

Can anyone advise me on how to do this,

Thanks
Adam

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