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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Saved Search - Customize Message Question
I have an online customer feedback form that gets filled out by customer. What I would like to do is send one of the staff an email every time customer fill out the form.
FIRST question is: can this be done ONLY via Saved Search?
I actually do have saved search that uses Recipient from Results to email our staff. I have used the customize message tab to have the email look professional and similar to all of our document template.
The problem is the character limit. It is 4000 characters and we definitely need more characters.
SECOND question is: can i use external CSS? or even use a CSS style guide placed at the top of the message and reuse them instead of using inline css repeatedly. This was the main reason why I am having problem with the character limit.