Discussions
Displaying Customer Comments in Display Field
Within our Submit and Review Process customers can fill out a Comments Text that shows up in the transaction record.
What we would like to do is Have this Customer Comment Display in the auto-generated order confirmation emails. Using the following command in as indicated by netsuite support documentation:
Command:
Attribute Tags for use in Email Messages
You can use NetSuite’s attribute tags to include information from the sales order in email messages sent to your customers. Use the following syntax:
<%=getCurrentAttribute(“salesorder”,”field”)%>
Replace the word field with the Field Internal ID from the list in the table below. For example, you could include the ship date of the order in the email confirmation with the following tag: