Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Parent-Child Custom Field/Saved Search Help
I have 2 custom fields used on Replacement SO's (i.e. cust wanted to return prod for a replacement) that allow a CSA to choose which RA and Original SO the replacement order is for.
Field 1: Drop down on SO that shows RA's for specific customer
Type = List/Record
List/Record = Transaction
Applies to = Sale
Source List = Sales Order
Source From = Created From
Filter Using = Type, Compare Type = equal, Value Is = Return Authorization
Filter Using = Customer, Compare Type = equal, Compare to Field = Customer
Field 2: Drop down on SO that shows SO's for specific customer
Type = List/Record
List/Record = Transaction
Applies to = Sale
0