Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Customizing Solution Record Drilldown for Online Knowledge Base
We are in the process of building a knowledge base using the built in functions of NS.
I've been able to publish the knowledge base to our front end store, as well as customize the layout of the category list and cells that populate the list.
The one this I have not been able to find is how/where to set the drill down template the system should use for the Solution records when they are clicked on.
Does anyone know if these drilldown templates exist (similar to the item/info item drill down template) or how to go about changing the layout of a solution record when pulled up on the front end?
0