Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Pop Quiz You only have until November 7, 2025, 2:00PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Customizing Solution Record Drilldown for Online Knowledge Base
We are in the process of building a knowledge base using the built in functions of NS.
I've been able to publish the knowledge base to our front end store, as well as customize the layout of the category list and cells that populate the list.
The one this I have not been able to find is how/where to set the drill down template the system should use for the Solution records when they are clicked on.
Does anyone know if these drilldown templates exist (similar to the item/info item drill down template) or how to go about changing the layout of a solution record when pulled up on the front end?
0