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Emailing from transactions

edited Dec 13, 2019 11:45PM in General 1 comment

Hi folks,

On the UK 2007.0.5 version. Now when a user sends an email from any transaction, NetSuite appends the following line underneath the text of the message...

{Company Name}, VAT Registration Number

I presume this has something to do with the EU ruling about having your company name and registration number on electronic communications.

Slight problem there - it doesn't appear to be configurable!!! Our clients are all subsidiaries of the parent company and have their own individual VAT numbers which are auto-populated by script from the employee / location record.

Now that this message has appeared, they are saying that the feature is unusable...they used to use this for every estimate and sales order they created.

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