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Problem with Editing a Return Authorization

edited Dec 13, 2019 11:44PM in General 5 comments

I am not positive this is related to the new release, but, this problem has only occured after the release was issued.

What happened is this: When a customer logs in to their own account, they can create an RMA for returning an item, of which we are then sent a notification.

For some reason that we have not figured out, when a customer creates his own RMA (versus us creating the RMA directly from the order itself), the form is automatically allocated as a Cash Refund version, instead of a custom version that we created. (We have tried to find WHERE we can change this so ours defaults over this cash version, but we have been scratching our heads for a long time over this.)

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