megaphone
SuiteWorld Registration opens June 9. Be ready when passes drop.
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Check out the Announcements page to stay updated with the latest news, updates, upcoming events, and important community information!
What if your ERP could help surface the next step before you go looking for it? Watch here to learn more!

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
SuiteWorld | October 25–28, 2026 | Las Vegas Where our community gets ready for what’s next!

SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us

Parent Child (Transaction to Cases) BROKEN in new release

edited Dec 13, 2019 11:44PM in General 12 comments

At wits end. After 3 different support calls and 4 hours of support, NO ONE in support can fix what the upgrade broke. Can you help?

The question is: HOW CAN I ATTACH CASE(S) TO TRANSACTIONS, SPECIFICALLY JUST TO A BILL AND INVOICE?

I need step by step instructions because it used to work (prior to the 2007 upgrade). This is critical to our business. Is there any chance that they changed the custom CRM field. I think it used to allow me to filter on 'Type' and then do a compare and enter in a 'Value is'.

We have a vendor that makes repairs on our product. So, when I create a case for the repair, the CRM custom field on the case form ('AEM Bill') is blank. When the repair is completed and the vendor sends us a bill, I would enter the bill.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders