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Lost Gift Certificate Authentication Codes in Migration

edited Dec 13, 2019 11:44PM in General 17 comments

We migrated to 2008.1 last night and in the process, we lost the authentication codes for all existing gift certificates. 

If I go into Lists>Accounting>Gift Certificates, I see the gift certificates listed with thier balance, but the Authentication Code is missing.  When entering a authentication code into a sales order where we know the code to be valid and to have a balance on the gift certiificate, we get a message saying ""No Match".  Given that, we have no ability to redeem valid gift certificates.

On gift certificates created today in version 2008.1, all seems to be fine.

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