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Custom Formula Fields Not Working after Upgrade!!

edited Dec 13, 2019 11:43PM in General

We have custom transaction column fields on our invoices that calculate a rate based on our quantity and amount we enter.

Since the upgrade, these formula fields have not worked.  First, they were grayed out on the invoice form and when we printed the invoice, they were blank.  NS support had me uncheck the "Store Value" box (Setup>Customization>Transaction Column Fields - then edit each custom field). 

Now the field calculates on the invoice form but when we print the invoice, the face of the invoice says "Null" in those two columns.  I have not yet heard back from Support of how to fix this new problem.  This is case #712290.

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