Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Pop Quiz You only have until November 7, 2025, 2:00PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Related Item Category Defect

edited Dec 13, 2019 11:42PM in General 2 comments

Something is breaking the related items functionality. Once broken, adding, removing or changing the related items or related item category on an item has no effect. We have reported this strange and sporatic issue for years and cannot seem to get to the bottom of it. Most items have 2 related item categories and it seems to work fine most of the time.

Anyone have items with the related items tab broken so not matter what changes you make to the related item tab, it will not update? Again, we can add a new related item or related item category and it submits fine, however the page does not update. Once this happens, we can even remove all related items and related item categories and it submits fine, however nothing changes on the page display. What causes this? I used to think it was caused by trying to add 2 related item categories that have the same item in each category. Maybe that

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders