megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Users cannot proceed beyond shipping method in checkout.

edited Dec 13, 2019 11:41PM in General 4 comments

Hi all, I am wondering if anyone is experiencing a problem where their customers cannot proceed beyond selecting their shipping method in the checkout process. We've been getting calls this morning from people who have not been able to make purchases because of this. We have tested it a bit on our end...some of us have been able to place orders, others not. As far as we know, this is only affecting users of Internet Explorer. We have successfully placed orders through Mac/Firefox, and WinXP/IE 8 via Parallels Desktop on Mac OS. Although, curiously, another XP/IE 8 Computer in the

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders