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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
Problem with Invoicing
Since the upgrade we noticed a problem with our invoicing.
We have some customers who have previously paid by credit card but have now been placed on terms. These credit card details are stored under the customer. When we try and bill a sales order for these customers, it comes up with a cash sale not an invoice. There is no credit card information enetered into the sales order and their terms are set at 30days etc.
I have to go into the sales order, select the credit card and save it. And then go back into the sales order and remove all the credit card details and save. Once I have done this, it will bring up an invoice when you click on Bill.
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