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process to check out doesn't work in web

edited Dec 13, 2019 11:39PM in General 4 comments

we were updated last Weekend. We have three customers called this morning that they can not "process to check out" when they have finished picking items in the web shopping. Two of them are using IE, one is using Firefox.
However, we can process the check out for them. But the shopping site seems very slow at the moment.
Any clue on what caused this problem?

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