megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Automatically set status of Sales Orders on Payment Hold to Pending Approval ?

edited Dec 13, 2019 11:40PM in General 1 comment

We would like to be able to take any Sales Order that has a Payment Hold flag set and set its status to PendingApproval. 

Our orders are pushed into NetSuite using the API and occasionally, one of the CC authorizations fail, but the order ends up at Pending Fulfillment any way.  We would like to somehow set these orders to Pending Approval instead.

I've looked into workflows for a couple of hours, but have been unable to determine how to actually set the status of a Sales Order using one.

Can this be done with workflows?  Is suitescript required to get the job done?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders