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Cannot complete online sale because class isn't set

edited Dec 13, 2019 11:39PM in General

We use classes and though it's a required field, web orders (via WSDK) would be created without this value set and all was well.

Since the NetSuite upgrade, it appears that for non-inventory items with or without drop-ship enabled, sales orders fail on the very last step (submit order) with a complaint about the class not being set. In our sandbox, I've disabled all user event scripts and the problem persists. The non-inventory items have their classes set, and I don't see a way to set a default class for sales orders. I attempted to create a user event script to set the class when a sales order is created, but I can't get it to run (as it appears the problem occurs before

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