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Custom SMTP Server in 2014.2 and DKIM

edited Dec 13, 2019 11:38PM in General 2 comments

Hello All,

We seem to keep having problems with Netsuite being blacklisted and are looking for ways around this.  We seen in 2014.2 that there is a Custom SMTP server setup that can be done, but I am facing some problems.

I have gone ove the setup and it is all done and verified and I can get the test e-mail from Netsuite without a problem.

I then proceeded to setup a Marketing Campaign as a test, and I get an error back to me that it cannot be completed:

SMTP Server xxxxxx.com is not responding. Please check SMTP server configuration at

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