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Sales Rep doesn't respond

edited Dec 13, 2019 11:38PM in General 1 comment

I wasn't sure where to put this on the forum.  Just wondering if anyone else has problems getting their sales reps to respond?  I have emailed our sales rep twice with no reply from her.  I have also received "read receipts".  Our renewal is coming up and would like to discuss our plan/pricing, but I can't get a response.  We have been with Netsuite since 2004.  Any suggestions are appreciated. 

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